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Help Center

Explore our frequently asked questions section to find answers to common queries about our services, packages, and more. If you can't find the information you're looking for, feel free to reach out to our team for personalized assistance.

Coaching Services

Our personalized coaching services are designed to help you achieve your personal and professional goals. Whether you're looking to enhance your career, improve relationships, or boost your overall well-being, our experienced coaches are here to guide you every step of the way.

Financial Education

Gain valuable knowledge and insights into managing your finances effectively. Our financial education programs cover topics such as budgeting, investing, saving, and planning for the future. Empower yourself with the tools and resources to take control of your financial health.

Digital Products

Explore our range of digital products designed to enhance your personal growth journey. From e-books to online courses, our digital offerings provide practical strategies and tips to support your self-improvement efforts.

SERVICES

Choose Your Plan

Discover our range of coaching packages tailored to meet your specific needs and preferences. Whether you're seeking one-on-one sessions, group workshops, or online programs, we have options to suit every individual.

Basic Package

Our Basic Package includes essential coaching sessions focusing on goal setting, self-discovery, and initial action steps. Ideal for those embarking on their personal development journey and looking for foundational support.

Starter Plan

Premium Package

Advanced Plan

Upgrade to our Premium Package for a comprehensive coaching experience that delves deeper into personal growth areas. This package offers a more intensive approach to achieving your goals and overcoming challenges.

Ultimate Package

All-Inclusive Plan

Our Ultimate Package is designed for individuals committed to significant transformation and long-term success. Benefit from unlimited coaching sessions, exclusive resources, and ongoing support to elevate every aspect of your life.

Shipping & Returns

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Shipping Information

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U.S. Orders:
We offer FREE SHIPPING on all domestic (U.S.) orders.
Orders typically arrive within 5–7 business days, depending on your location.

International Orders:
We currently ship worldwide! International orders are charged a flat shipping rate of $14.99.


Delivery times vary by country, but most orders arrive within 10–21 business days.

All items are made to order, which means production starts once your order is placed. You’ll receive tracking info via email as soon as your order ships.

 

 

To Report an Issue

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Email us at: kourtney@theknewera.com
Include:

  • Your order number

  • A photo of the issue

  • A short description of the problem

 

 

 

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  • Youtube
  • Spotify

Return & Exchange Policy

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Since each item is made just for you, we do not accept returns or exchanges due to:

  • Sizing issues

  • Buyer’s remorse

  • Style or color changes

BUT, if your item arrives misprinted, damaged, or defective, please contact us within 7 days of receiving your order, and we’ll replace it at no cost to you.

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Digital Products

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All digital items (eBooks, downloads) are non-refundable, as they are delivered instantly after purchase.

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Thank You

We appreciate your support of The KNEW Era.

Every item is packed with purpose and created to empower your next era.

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